FREQUENTLY ASKED QUESTIONS
Note: If you can't find your question here please
Contact us
1] What cruises do you run from Cyprus? Where can I find
itineraries?
We run *round mini cruises from Cyprus to
Egypt, to
Israel and to
Rhodes island.
Each ship has its own itinerary and can be seen at Salamis Glory
page or The
Saphire page or the
Ivory page
*Round cruise means that you sail from Cyprus and return to
Cyprus, as per itinerary. No "one way" service is available.

2] Are your cruises running all year round?
No, our mini cruises are seasonable and run only in summer periods, usually from
April until October.

3] How do I make a booking?
A. Using your favorite ship's Booking form. (Salamis Glory or
The
Saphire or the
Ivory) Click at the
image which appears in each ship's web page and follow the guide lines.
It is essential that you fill in the form properly.
As soon as we receive your request we shall come back to you via email
(normally within 24 hours) with a quotation, an approval booking code and
request for a deposit payment. (Usually €35.00. The remaining balance has to be
paid 23 days before the cruise date) However you can pay in full at once. For
cancellation & refunds please read the
Payment web page.
B. Contact us at our reservations telephone 00357 25 320 905, request
quotes and make a booking immediately. Prices are identical to those you can
read in each ship's web page.
Our office hours are from 08.00am to 19.00 Monday through
Friday and Saturdays & Sundays from 9.00am to 13.00. NOTE: CYPRUS TIME IS 2 HOURS
AHEAD UK TIME. (When in UK is 17.00 hrs in Cyprus is 19.00 hrs)

4] How do I pay for a booking? How much deposit do I need to pay?
The cruise requested has to be confirmed by us, you will be
notified by email with an "Approval Booking Code" as soon as possible (usually
within 24 hours from the requesting date). A €35.00 non-refundable deposit will
be
required to confirm your booking. You may then pay by credit card by contacting
our reservations team (Tel: ++357 25 320 905) or using our online secure payment
form whose link you will receive in the quotation email.
In either case a receipt-confirmation (otherwise Cruise Voucher) will be
emailed to you right after receiving your payment.

5] where do I find prices for your cruises? What do they include?
You may find prices at the bottom each ship's web page. Check ship
Salamis Glory or
The
Saphire or the Ivory Prices are in Euros, per person and vary, depending on the
category and number of persons sharing the cabin. (maximum 4 per cabin)
Fare prices include accommodation, all meals & entertainment on board during the
whole itinerary. (Drinks, beverage and snacks are not included)
Shore excursion prices include lunch in 5-star hotel, luxurious A/C coaches with
toilette facilities, the services of professional guides and security escort
service for the tour to Cairo & Jerusalem.
Port taxes are obligatory.
There are also optional prices for Limassol port
return transfers.

6] What's "cabin category"?
There are cabins category A, B, C etc ("A" is the cheapest) and are categorized
according to:
-- Bedding (Cabins with bunk bed/or berth, single beds, double bed. Bunk bed/or
berth are cheaper)
-- Decking (Cabins on low deck, mid deck etc. Lower is cheaper)
-- Inside Row (Cabins without window/sea view. Cheaper)
-- Outside Row (Cabins with window/sea view)
Notes:
1) Cabins are booked by category and not by deck.
2) Some cabin categories can accommodate only 2 persons and some only 3 persons.

7] What documentation will I need for check in at Limassol port?
Checking in at Limassol port you will need a copy of the booking confirmation
(otherwise Cruise voucher), which will be emailed to you after receiving your
payment, and your passport.
8] Do I need entry visa for your destinations?
For European, American, Canadian and Australian passport holders NO entry visa
is required. For other nationalities, pre-issue visa might be required. Issuing
such a visa is not our responsibility. Please enter your nationality in the
appropriate box when making your inquiry. This will enable us to advise
accordingly.
9] Does my passport gets stamped when I enter Israel or Egypt?
No, your passport will be kept on board the ship and you will be given a receipt
to use instead.
10] Do I need any inoculation before traveling to Egypt?
No inoculation required.
11] When should I expect to receive my
booking confirmation ?
Within 24 hours, after sending your payment. If not, then you will have to
Contact us us immediately.
12] I should have received my booking confirmation by now.
Most common reasons:
1) Our secure server was experiencing an instant technical problem and
we did not receive your payment instructions. In this case do not worry, your
personal data can be not decoded by a third party.
2) Your email address was submitted in error. (Even a dot being misspelled is
error)
3) Your email system was dropped down and never received our confirmation.
4) You (or your hotmail provider) run a strict anti-spamming software and has
placed our email confirmation in your "junk folder" or even rejected it.
5) Your email inbox was full (quota exceeded) and never received our confirmation.
In any case please call us immediately at ++357 25 320 905 (during
Cyprus working hours) and refer to your approval booking code.
13] I filled in the request form but haven't an answer after 3 days.
Most common reasons:
1) Your email address was submitted in error. (Even a dot being
misspelled is error)
3) Your email system was dropped down and you have never received our reply.
4) You (or your hotmail provider) run a strict anti-spamming software and has
placed our email reply in your "junk folder" or even rejected it.
5) Your email inbox was full (quota exceeded) and never received our reply.
In any case please re-submit the Booking form
of your chosen ship
or (even better) call
us at ++357 25 320 905. Ships:
Salamis Glory -
The
Saphire - Ivory

14] What are your terms & conditions ? What is your
cancellation policy?
Please visit & check the
Payment info.
15] Do you charge extra for use of credit card ?
No extra charge for credit card use.
16] How do I get to Limassol port? Is there a car park?
Should you wish to use our
return transfer
service, you may input your request in the appropriate box of the booking form.
If you enter your hotel & town of stay in Cyprus we will give you the pick up
time as well.
Should you wish to make your own way, you will have to be there
at least 2 hours prior to the sailing time. There is plenty of car parking just
outside the departure lounge at a small fee.
17] Do you run mini cruises from any other Cyprus port but Limassol?
No, all cruises from Cyprus sail from/to Limassol port.

18] What's on the 2-day cruise to Egypt? What do I do & see?
Get info here: 2-day Egypt
19] What's on the 2-day cruise to Israel? What do I do & see?
Get info here:
2-day Israel
20] Why do I find so many "empty" pages in your web site?
Due to unstable situation in some of the Middle East countries, some cruises and
ships are cancelled during a particular period. We update our cruise
programs regularly and whenever there are additions, they will appear in our
site.

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